The vacancies below have now expired.


Careline Telecare Installation Review Officer


Location: Careline Control Centre. Ludham, Lismore Circus. NW5 4SE

Salary: £30,066 – £34,538

Contract Type: Permanent, Full time, 36 hours per week


The Role

We have an exciting opportunity for an excellent customer focused Telecare Installation Officer to join a highly multi-skilled team.  The role will involve installing, testing, maintaining and repair of telecare assistive technology equipment. You will also be expected to travel across multiple sites to enable service users to become more independent and safe in their own living environments.

If you would like to develop your career and are seeking an exciting opportunity to develop your skills, this fantastic offer gives you the opportunity to accelerate your learning and career progression within a forward thinking borough.

Careline Telecare’s offices are located in Gospel Oak close to good transport links London overground, the Northern Line tube and good bus services. Working for Camden means you would have a good salary which also includes recognition and reward for high performance with progression, pay increases and access to a leading pension scheme.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.


About you

To be considered for this post it is an essential requirement for the post holder to have a clean UK driving license which will be checked at interview. The successful applicants will also be required to take the council’s driving assessment.

The successful candidate will need to be practical, with strong communication skills and an ability to think on their feet. You will have strong experience of installing basic to more complex telecare equipment such as lifeline boxes, smoke and heat alarms, bed/chair sensors, property exit sensors, epilepsy sensors, GPS trackers etc. The ideal candidate will be confident in working with vulnerable adults and showing empathy for their needs.

You will also be required to answer alarm calls when needed. There will be a requirement for the post holder to demonstrate collaborative working with partners in the community to promote Telecare and benefits it can bring.


How to apply

Please follow this link to the role on our website to apply:

Please quote reference: 2000000Z

To view the Job Profile please click HERE

Closing dates for applications: Tuesday 4 February 2020, 23:59

Interviews to be held: TBC




Careline Service Manager


Location: Ludham, Lismore Circus, London NW5 4SE

Salary: £45,504 – £52,786 per annum

Contract Type: Permanent, Full time, 36 hours per week

The Role

Careline provides an end-to-end assistive technology and telecare service. From assessment and installation of equipment, to managing contacts and responding to emergency calls, it enables customers to maintain their independence and provides reassurance to both customers and their family and carers.

The main purpose of a Careline Service Manager is to lead the overall operational and strategic direction of Careline and hold responsibility for service delivery and resources. This includes meeting the aspirations of Adult Social Care to deliver appropriate and innovative telecare and assistive technology solutions to support the people of Camden to maintain their independence.

The Careline Service Manager will also oversee and support the management team to organise the flow of the work into, and through, the service. You would ensure there is a clear understanding of demand from customers, that the resource is organised to respond to that demand and that all customers get a first class, responsive and individualised service.

Careline will be closely associated with Camden’s innovative “Assistive Technology Living Lab”, to support citizens to trial the latest innovations in technology and other equipment.  The Careline Service Manager will be expected to support in the selection and trialling of equipment and the development of this exciting initiative.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.


About you

To be successful in this role, it is essential that you hold a full clean driving licence due to the nature of the role.

You will need to evidence leading and managing people, and building successful teams, as well as having a clear knowledge and understanding of innovation in the field of assistive technology. The role will also require an in-depth knowledge of assistive technology and telecare and its contribution to delivering strengths-based outcomes for customers.

You will also need to have demonstrable experience of working under pressure and managing competing priorities, and knowledge and experience of budgetary control and management of resources.

You must be an excellent communicator who can build relationships with a variety of customers i.e. providing services to older, vulnerable or disabled people and the important people in their lives.


How to apply

Please follow this link to the role on our website to apply:

Closing dates for applications: Thursday 30th January 2020 at 11:59pm

Interviews to be held: Monday 17th and Tuesday 18th February 2020

Hammersmith & Fulham Logo

Duty Careline Officer (Out of Hours)


Job Details:

Salary range: £31,434 – £32,577 per annum plus out of hours allowance
Work location: 43 Beavor Lane, London, W6 9AU  
Hours per week: Full time, shift work including evenings, nights and weekends
Contract type: Permanent 
Closing date: 17 January 2020   
DBS check: Enhanced
Driving License: Must hold a full clean driving license and be able to drive a manual vehicle

Contact details for an informal discussion: Sharon Short, Careline Manager at or on 07824 498716 


For further details about the post and to apply please click here





Control Room Manager Vacancy – Wandsworth

Job title:     Control Room Manager

Salary:   £42,656 to £51,690 inclusive of London Weighting

Hours: 36

Location: London Borough of Wandsworth

A new 24-hour joint control room is to be established to provide a range of services to the residents of the boroughs of Wandsworth and Richmond upon Thames. These services include the provision and monitoring of alarms to elderly and vulnerable residents, the management and maintenance off CCTV and all out of hours emergency services covering the two boroughs.

As the manager of a dedicated team you will:

  • Provide leadership, guidance and advice to Control Room staff in the region of 31, many of whom will be working shifts.
  • Be able to work without close supervision and make practical decisions in emergency situations, often outside normal hours, liaising with emergency services as required.
  • Need to be able to work with a range of Council departments and other agencies on a wide variety of issues with specific attention on the safeguarding of residents and other service users.
  • Manage budgets for the new facility accurately apportioning costs. Will directly manage the contract covering repair and upkeep of significant CCTV assets.

You will need experience in working in a similar facility preferably in a supervisory capacity. Knowledge of (community alarm systems) assistive technology within the community and housing settings and experience of working with the elderly and the vulnerable would be desirable. You must be able to demonstrate the ability to deal with emergency situations calmly and efficiently.

This is a unique opportunity to be part of a team who work together in a ground-breaking shared staffing structure across both boroughs.

Should you require any further information please email or contact

Please apply on-line at

Closing date: Sunday 15th December 2019

Interview date: Wednesday 8th January 2020

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