News & Press Releases

Careium Logo


National telecare provider Careium has moved its UK headquarters to Blackburn, Lancashire. The company, whose head-office is in Sweden, employs over 500 people supporting vulnerable adults to continue living in their own homes through technology and response services.

The new head office is in a purpose-built high spec 4,000sqft newly renovated building where its alarm receiving centre and support staff will be based. The office benefits from being open plan and air conditioned in an attractive landscape setting overlooking a reservoir.

Kate Hollern, MP for Blackburn said “Careium’s relocation is an exciting opportunity for Blackburn, placing our community at the heart of new innovations in telecare. I look forward to seeing Careium’s expansion and investment in the area.”

Nikki Powell, Careium Operations Director added “We are incredibly proud to be basing our business in Blackburn, it’s the ideal location for our head office. It is a heartland for call centre trained staff and is at the centre of the motorway network. We have undertaken a recent successful recruitment programme, employing over 100 fantastic local people. As our business continues to invest and expand in the area, we are now looking for more people to work days, evenings, nights and flexible hours.”

Careium is the market leader in technology enabled care across Europe and supports over 400,000 people. In its simplest form it is a pendant alarm that the user wears and presses when they need help in an emergency connecting them with specially trained call operators, 24 hours a day. Additionally, the company provides a CQC registered service providing personal care to people living in their own houses.

With the pressures on ambulance services who are struggling to meet response targets because of staff shortages, demand and having to wait longer with patients outside hospitals, Careium has seen an increased need for its services. In the UK it now handles more than 30,000 incoming alarms every day.

Paul Goodrich, UK Country Director said “Our investment in Blackburn comes at an exciting time for Careium. The UK is undergoing a transition to digital connectivity and this creates a huge opportunity for our sector. By relocating to Blackburn, we are able to offer local people the chance to work in a rapidly growing sector, one in which people have a real sense of pride in the important work they do. We are proud to be contributing to boosting the local economy and our commitment to providing many jobs across the county”.
Yorbl Technologies Logo

Yorbl Announces Rebrand

Yorbl Technologies, a leading innovator of digital health and care solutions, announced today that it has completed a major rebranding, creating The Vita Range of Digital Dispersed Alarm systems.

This rebranding exercise reflects the evolution of the company’s products through hugely successful customer testing and trials in recent months. Moving forward, the beta product previously known as Yorbl Lifeline will now be known as Yorbl Vita and the advanced solution now becomes Yorbl Vita+.

“We believe that this rebranding moves us firmly into our position as a leading innovator in the world of digital health and care. It will also ensure that our products will not be confused in any way with what we believe are outdated solutions from other manufacturers, the new Yorbl Vita Range represents the future of digital health and care and not its analogue past.” said CEO Peter Reed-Forrester.

Visit to explore the website and Yorbl solutions.

About Yorbl Technologies Limited

Yorbl Technologies Limited is an innovator of Digital Health and Care to the B2B markets since 2020. Collaborating with experts in fields such as Data Analysis, Artificial Intelligence (AI), Machine Learning and Sensor Technology, coupled with the knowledge of the real world provided by experts in Health and Social Care, Yorbl continues work with the Surrey Heartlands Health Tech Accelerator, the Surrey Heartlands Health and Care Partnership, Surrey University, SetSquared and the Surrey and Borders Partnership NHS Foundation Trust on the research and development of its solutions.

everon logo

Everon Implements’s Alarmbridge in a Giant Step Towards Assisted Living.

30th September 2022

Everon has implemented iotcomms,io’s Alarmbridge to empower its digital grouped living solution to communicate with alarm receiving centres only capable of receiving an analogue protocol.

With the analogue to digital transformation underway, there is urgency for local authorities, housing associations and service providers to move away from analogue connectivity and to solutions and products that connect digitally, to ensure service users’ safety. Hence the need to replace analogue systems with digital solutions that are specifically designed to work on the new digital infrastructures. 

Faced with the challenge whereby alarm receiving centres are unable to accept and handle digital alarm calls, thus delaying their analogue to digital transition, Everon’s digital grouped living solution in partnership with’s Alarmbridge, allows local authorities, housing associations and service providers to deploy digital solutions that connect to their alarm receiving centres via an analogue protocol.  

Everon is pleased to have been supported by PPP Taking Care in integrating its grouped living solution to enable their customer, St Marys Almshouses, in connecting their digital equipment to their local Tunstall PNC system. 

“We are happy that Everon has chosen our Alarmbridge for their modern solutions. The ability to handle both analogue and digital protocols is something we see important to make a smooth migration to a digital offering”, says Gunnar Reinholdsen at

“On behalf of St Marys Almshouses, I would like to thank your whole team for their diligent work. A lot of time and attention has been spent which has enabled us to return to our control centre of choice” says Susan Porter, Scheme Manager at St Marys Almshouses.

For service providers, local authorities and housing associations who want to start their analogue to digital journey, Everon’s digital solutions in partnership with’s Alarmbridge provide a trusted way forward.  

“This has been a demanding but exciting project for the Everon Group to move to completion. Our R&D team in Finland have worked tirelessly to complete this project. has been a delight to work with. We are so pleased that we have opened the doors for all local authorities, housing associations and service providers to progress with earnest their analogue to digital transformation”, says Richard Hosier, Head of Product Development at Everon UK.

Everon is the European market leader in digital grouped living solutions. Our flexible, wireless, open platform provides personalised, trusted, and sustainable solutions that enhance life. We’re excited to work with local authorities, housing associations and service providers who share our passion for Technology Enabled Care.

Lean more here:

Careium Logo

A Solution for the A2D Transformation.

Safe. Reliable. Powerful. For the Future.

Eliza, and its slimline version Eliza S, are unique, highly versatile smart care hubs designed to deliver the best possible security and reliability to users, alarm receiving centres and service providers alike. It raises the bar in Technology Enabled Care by taking full advantage of the capabilities afforded through today and tomorrow’s digital networks.

Contact us to discuss how you can embrace more reliable, secure, and cost-efficient telecare solutions. 

Careium Eliza

Key Features and Benefits

  • Pendant up to 300m range, neck/wrist worn options (+ free easy press), waterproof (IP67), 5yrs battery 
  • Quick dispatch – delivery within 5 working days
  • Award winning design
  • Dual resilience using 4G with 2G as backup
  • Ethernet and SIM connectivity
  • Up to 50 peripheral sensors can be added
  • Quick, easy and flexible installation
  • Programming portal means units can be set up in less than 5mins
  • Bespoke SIM billing – only charged for units that are installed and online
  • Free full training provided for device management platform
  • Bluetooth / Zigbee enabled allowing the unit to connect to future peripherals on the high street including IoT e.g. smart plugs
  • Improved speech quality
  • Smoke/Heat/CO detectors can all be interlinked

Could 3 in 4 telecare services users still be reliant on unstable outdated analogue telecare technology by 2025?

NEW Briefing Paper

In collaboration with Housing LIN we have launched a new briefing paper, which looks into how the telecare industry and housing/social care providers are responding to the need to transition to digital services.
Housing LIN Logo

In partnership with Housing LIN, this briefing paper considers what progress has been made so far and the challenges we still face to ensure essential telecare services are safe now and in the future.
In this briefing, we look at:

  • What progress has been made so far.
  • Are we on track for the transition to digital telecare?
  • What are the challenges?
  • What is holding housing providers back from going digital?

What should they do now?

Webinar Digital Telecare and picture of CEO


21/09/2022 (16.00-17.15)

With reference to the briefing paper above, this HAPPI Hour session puts the spotlight on what progress has been made so far and the challenges we all still face to ensure essential telecare services are safe now and in the future.
16.00 – A brief explanation of the HAPPI Hour format – Sally Taylor-Ridgway, Communications and Events Officer, Host, Housing LIN
16.05 – Welcome and Chair’s introduction – Jeremy Porteus, CEO, Housing LIN
16:10 – Tim Barclay, CEO, Appello.
16:30 – Steve Sadler, Head of Technology Strategy, TSA.
16:40 – Dr Kate Hamblin, Co-Investigator, Sustainable Care Research Fellow, Centre for International Research on Care, Labour and Equalities at Sheffield University.
16:50 – Audience Q&A
17:15 – Chair summary and close – Jeremy Porteus, CEO, Housing LIN 

The Key Safe Company reveals new product at Health Plus Care Show.

Access solutions company shine a light on their innovative new offering at The UK’s leading event for the health and social care community.

Earlier this month at The Health Plus Care Show, The Key Safe Company announced the imminent arrival of their latest and most innovative police preferred mechanical key safe, the ark Tamo™. The two-day conference, hosted at London’s ExCeL arena on the 18th and 19th of May, was the perfect occasion to showcase the ground-breaking ark Tamo™ to over 6,000 health and social care professionals.

“The Health Plus Care Show was the ideal platform to highlight our new ark Tamo™ key safe as it’s one of the top events for the health and social care sector. We always look forward to attending as we get to engage with such a wide variety of people, including carers and care agencies, NHS staff, as well as other forward-thinking industry experts. We were particularly delighted to attend this year to share our excitement for the ark Tamo™ – our first ‘OEM’ innovation which has been developed in the UK by Ark Life, our sister manufacturing brand and, as with our existing products, will be serviced by our fantastic UK based sales and support team,” said Suzi Viljoen, Chief Revenue Officer for The Key Safe Company.

With innovative technology protected by multiple patents, The ark Tamo™ key safe combines the unparalleled levels of physical security and code protection and is the outcome of extensive research, end user consultation and product development. Built to LPS1175 Issue 8 A5 attack standard security rating and Secured by Design’s Police Preferred specification, it also features world-first, patented multi-push keypad technology. This allows the same button to be pressed up to four times, resulting in over 9.7 million possible code combinations – the highest number for any mechanical key safe ever built.

Designed with ease of use in mind, the industry leading ark Tamo™ also features an illuminated LED keypad with large, easy-press buttons, an inner vault light and two key hooks allowing users to store more keys and easily retrieve them, whatever the light conditions.

Attendees of the Health Plus Care Show were quick to comment on the cutting-edge features of the ark Tamo™ and the benefits these will bring.

“We had great feedback from visitors, who were eager to see the new ark Tamo™. It was clear to them that this product offers something to everyone,”said Suzi.“For health and social care professionals in particular, it was the illuminated buttons and the light inside the key safe, meaning they will be able to enter the code and see the keys no matter what time of day or night. Many end users may receive key safe as part of a care package, which is then linked to a monitoring centre. Therefore, service providers were very excited about the new possibilities offered with the QR code integration with the ark Tamo™, which enables smart functionality whilst maintaining the reliability of a mechanical key safe, offering the best of both worlds. The bigger, easier to operate multi-push buttons also received a lot of attention meaning not only higher code security but ease of use for those with dexterity issues. It was fantastic to hear so many positive comments, as the development of the ark Tamo ™ was strongly driven by customer voice. We are delighted the ark Tamo™ will be meeting so many of our customers wants and needs.”

 The ark Tamo™ will be available to purchase from early Q3 2022. To register interest, visit    

Founded in 1995, The Key Safe Company, a trading name of Supra UK, are leading key safe experts in the health and social care industry, enabling better lives with high quality security and access management solutions.

Key Safe pledges its commitment to the environment

The Key Safe Company, a leading provider of domestic and business key management solutions, has pledged its commitment to continuously reduce its carbon emissions by achieving carbon neutrality. Taking responsibility for the company’s impact on the environment, Key Safe has partnered with sustainable development expert ClimateCare to offset the company’s carbon footprint through providing carbon financing to projects that develop greener infrastructures and improve lives.

Carbon neutrality is achieved by calculating the company’s carbon footprint and reducing it to zero through a combination of in-house efficiency measures, renewable energy and financing external emissions reduction projects.

As well as implementing a continuous carbon reduction strategy that includes switching to greener energy sources and vehicles amongst other measures, The Key Safe Company has opted to offset its emissions by providing carbon financing to the Global Renewable Energy Portfolio and Acre Amazon Rainforest REDD projects in Brazil.

Global Renewable Energy projects help to reduce greenhouse emissions by building sustainable infrastructure and speeding up the adoption of renewable energy around the world. This work is vital to help reduce greenhouse gas emissions from the growing global demand for energy, which is one of the largest contributors towards greenhouse gases. Carbon finance by companies such as The Key Safe Company provides essential funds to support the development of global renewable projects.

Acre Amazon Rainforest REDD, Key Safe’s second chosen project, prevents the deforestation of Amazonian rainforests by providing agricultural training and promoting sustainable economic livelihoods.

Current rates of deforestation mean that Amazon forest footprint could reduce from 90% to just 65% by 2030. Tropical rainforests are home to 70% of the Earth’s species of plants and animals.

As well as cutting carbon emissions and helping to preserve one of the most diverse habitats on the planet, Acre Amazon Rainforest REDD projects work with local communities to help eliminate hunger and reduce poverty through providing training and strengthening local business skills. 

Marcus Taylor, Deputy CEO at The Key Safe Company, commented: “As a responsible business, the team at Key Safe understand that the impact of our business on the environment matters. We wanted to take action today, not tomorrow. Our customers and staff expect nothing less. Our plan has already delivered Carbon Neutral status for Key Safe and we’ll now go further over the next few years to achieve our goal of Net Zero.”

A spokesperson for ClimateCare explained: “We work with forward-thinking organisations to turn their climate responsibilities into positive outcomes. Our trademark Climate+Care approach helps organisations take a smart approach to addressing their environmental impacts by offsetting their carbon emissions through projects which also support sustainable development”.


Managing the Transition to Digital Telecare:

How to engage your customers

Launching today is the next guide in our series focussed on managing the transition to digital telecare.

The business case for digital telecare is clear: this offers significant benefits for both your customers and your organisation. As you plan a move to digital, it’s important to consider your customers’ role in this – and why you need to make customer engagement a key part of your plans.

Any change to your current telecare offering directly impacts those living in your properties. After all, they are the end-users of these services. They may already have personal alarms, such as a pendant, or rely on sensors, such as fall detectors. Whatever telecare equipment they are using to support them in their homes, they understand how this works and are comfortable with it. 

Digital telecare can be a whole new landscape for them, albeit one that offers many more advantages. But you will need your customers’ buy-in to ensure that your new systems are successful.

We’ve put together a guide to help you, covering when to engage your customers and how your aims with this will change at different stages of the project. We look at how to overcome barriers to engagement, plus what to focus on to generate interest and excitement. There are also tips for planning an engagement programme and pitching your communications correctly.

Download our guide here:

Managing the Transition to Digital Telecare: How to Engage Your Customers

YOURMeds Logo

NICE releases Medtech Innovation Briefing (MIB) for YOURmeds smart medication management system

YOURmeds are delighted to announce that NICE have released a Medtech Innovation Briefing on their technology title”YOURmeds for medication support in long-term conditions”

The MIB states that ‘…it is the first digital medication dosage system that allows real time monitoring of medication adherence’ and ‘…include the ability to correlate the medicines prescribed with the adherence data to show efficacy and support patient-centred care…’.

The MIB acknowledges YOURmeds as being the most innovative, end-to-end solution addressing the issue of medication adherence in the digital age.

The full press release can be accessed here 
The Medtech Innovation Briefing can be accessed here
Appello Logo

FREE GUIDE: ‘Managing the Transition to Digital Telecare: A Guide to Engaging Your Staff with the Technology’.

Do you want to see the maximum benefit or return from your investment in digital technology including, digital telecare? Your staff have a crucial role to play in the successful rollout of new systems within your organisation.

Appello, the UK market leaders in digital telecare, have put together a guide to help you, covering the importance of engaging your staff early in the process and how to overcome barriers to engagement, plus what to focus on to generate staff buy-in for moving to digital telecare.

There are also tips for planning an engagement programme and what you need to consider before, during and after the implementation of your new digital telecare systems.

Upgrading to digital technology is an investment in time and budget. Making sure your staff are actively involved will help this to go as smoothly and ensures you can realise the full potential of your investment.

Download the guide here:

appello telecare organisation logo

Appello surpass milestone of managing over 10 million digital calls

As the adoption of digital telecare, warden call and Technology Enabled Care (TEC) services continues to gather pace, many milestones along the way will be reached. In 2018, Appello became the first UK TECS provider to manage one million digital calls, and in 2021 we installed our digital Smart Living Solutions into our 500th customer development, meaning over 25,000 individuals were realising the benefits of digital services.

Man speaking to woman through Appello SmartTEC screen

Although still early in 2022, Appello have already seen another monumental milestone reached, as we proudly announce that we have now enabled and managed over 10 million digital TECS calls. This rapid increase is testament to the wider adoption of digital services and the increased utilisation amongst end-customers, particularly throughout the pandemic. These customers have experienced first-hand how the wider benefits of digital not only improves safety, but also enhances wellbeing, including alleviating some of the challenges around loneliness and isolation.

Upon reaching this milestone, Tim Barclay, CEO at Appello, emphasised its importance: “This is an outstanding achievement for Appello, which highlights our continued leadership in digital TECS. However, the wider implications for the sector are more significant – 10 million digital calls, all with the added benefits of fast connections speed, great clarity, and no call queues, is evidence of the reliability of digital services. It shows that compliant, digital solutions are no longer the future but are the de facto choice for today because they provide the best outcomes for customers.

As the market leader in digital, we will are excited about the future milestones we will achieve on this journey. The launch recently of two new products in our SmartTEC range – SmartLife, a new era in dispersed alarms and SmartConnect, an innovative new fully-digital communal system – will only accelerate those moments and we look forward to celebrating them with our colleagues, customers and their customers.”

If you would like to learn more about out SmartTEC range, please visit: Smarttec or call 0333 321 6470

Legrand Care Logo

Resetting the digital premium

Legrand Care invests in new whitepaper

Legrand Care, global specialists in the innovative development of connected technology, has provided a grant for the research and publication of a new whitepaper designed to help the health, housing and social care sectors find the best ways to provide comprehensive, high quality digital services.Launched on 16 February by the Good Governance Institute (GGI), the paper outlines the transformational impact of embracing digital across public services in a smart and innovative way, that will ultimately benefit patients, clients, and the wider public. It highlights how all organisations can have a positive and lasting impact on the world by taking the digital transformation seriously.

The online launch of ‘Resetting the digital premium’ was attended by a host of decision makers and social care business leaders where they heard from key speakers including Chris Dodd, CEO of Legrand Care and Dr Subashani M, Director of Science, Health and Wellness at Holland and Barrett.

Over the last two years the world has experienced a great deal of change and upheaval, much of the focus being on the negative impact of the global pandemic. The report builds on their first paper, Unleashing of the Digital Premium, published in 2020, and explores in more detail four themes at the heart of the digital premium: place, predictive technology and population health, security, and wellbeing at home, and new digital standards.

The whitepaper provides practical advice for boards to guide them on how to move forward with digital technology and includes case studies and quotes from thought leaders and experts, drawn from interviews and focus groups. It explores what is meant by the digital premium and why it matters, and takes a hard look at the health, housing and social care environment and the changes that are most affecting quality assurance.

It also examines the effective use of digital technologies, focusing on the role of leadership, skills and data and provides a practical checklist of questions for boards, making the case for good governance as essential to securing future change at the pace and scale needed.

Chris Dodd, CEO of Legrand Care, says: “I welcome this latest whitepaper from the GGI and fully support the premise that connecting digital ‘thinking and doing’ with good governance enables proper stewardship of public assets and the public interest, but in doing so we must continue to tackle the digital divide and ensure we bring all on this transformational journey. 

This connection grounds strategic digital issues in real accountability, not just in organisations but in new networks, systems and collaborations between organisations on which the future evolution of health, housing and social care depends.

Andrew Corbett-Nolan, CEO of GGI, adds: “Understanding the digital premium available to leadership teams across the health, housing and social care sectors is fundamental to excellent engagement with and support of citizens. This paper comes at an incredibly important time, as boards have the opportunity to use digital products with a new approach to support the move forward from the ongoing covid pandemic.”

To download a copy of the white paper, go to

Adam Fay CSL

Press Release February 2022


Secure Connectivity Provider, CSL, has announced the appointment of Adam Fay as their new Customer
Relationship Executive. Adam joins CSL from Riverside Group – one of the biggest social landlords in the
country. He has over a decade’s experience working in the Technology Enabled Care Services (TECS)
industry, having progressed from a Customer Service Advisor, to a Business Readiness Manager where
he was part of the team responsible for amalgamating three separate Finance functions into one Group
Finance Squad.
Most recently, Adam held the role of Technician Manager. His primary responsibilities were managing
Riverside Helpline’s installation hubs, based around the UK, as well as leading the Finance Teams in
Cumbria and Merseyside. Within this role, he was responsible for bid writing, customer retention and
business development. He was also the lead contact for all internal and external stakeholders and
responsible for Riverside Helpline’s Future Technology Strategy.
Adam commented: “I am delighted to have joined CSL at such an exciting time. I’m excited to be part of
the team enabling Telecare providers to make the transition from analogue to digital, in the wider
context of technology updates such as All IP. My technical background and experience gives me
confidence that I can help improve services, working with customers and partners, new and old.”
Max Stevens, Key Accounts Manager IoT, commented: “We are excited to have Adam join our team.
With his extensive experience and knowledge in the Telecare sector, I’m confident he will be extremely
important for us to expand our offerings and work with partners to help overcome some of the major
challenges we face, as an industry.”

For more information please contact:
Joe Sheppard +44 (0) 1895 474474
Brand & Marketing Manager

Yorbl Logo

Yorbl joins Surrey Heartlands Health Tech Accelerator


Yorbl Technologies is very proud to announce that it will be the first Technology Enabled Care Services (TECS) company to join the Surrey Heartlands Health Tech Accelerator (HTA).

Based in Guildford in the prestigious Surrey Research Park and connected to the University of Surrey’s existing innovative health research facilities and infrastructure, the HTA is an innovation and accelerator partnership, drawing on the research, clinical, commercial and business accelerator expertise of its founding partners. 

Yorbl Technologies is a rapidly growing UK Technology start-up and a true pioneer in the development of ground-breaking Digital Health and Care solutions that are focused entirely on enabling users to live healthily, independently, and safely for as long as possible. 

Based on a constantly evolving software core, running on a range of sleek, attractive, and state of the art hardware, Yorbl’s solutions offer a unique, App based approach to Digital Health, Care and Community Living that will adapt to both the User/Patient’s environment, lifestyle and health requirements as they grow and change.

Yorbl’s initial focus with the HTA will be the accelerated Research and Development of its unique Community Living “Digital Ecosystem”. 

Aimed at combining a state of the art, on-site physical digital infrastructure with powerful Data Analytics and Artificial Intelligence technology in the Cloud, Yorbl will provide Care Home and other Community Living providers with a unique set of tools to power, inform and support every aspect of their operation, with the objective of significantly increasing efficiency, reducing costs and enhancing service quality and outcomes.

Peter Reed-Forrester, CEO of Yorbl Technologies stated: “This is truly an exciting time for Digital Health & Care and we are delighted to be working with the HTA and their incredibly talented team to accelerate the development of our solutions at a time when they are needed more than ever.  

“This partnership will underpin our own R&D by connecting it directly with the evolving clinical priorities and issues that our health and care services are facing every day. We firmly believe, as do our partners, that these solutions cannot be just about just about delivering ‘Technology Enabled Care’ any more, they have to be about delivering ‘Technology Enabled Living’.“

As well as joining the HTA fold, Yorbl will also benefit from membership of SETsquared Surrey – who have over 17 years’ experience of supporting and accelerating tech start-ups and are one of the founding partners of the HTA.

Keith Dixon, Entrepreneur-in-Residence, at SETsquared Surrey said: “SETsquared Surrey and the HTA are excited to be welcoming Yorbl as our newest member.  We are looking forward to supporting the team through the coming push to rapidly grow the business and deliver much-needed impact in the care sector through its innovative telecare solutions.” 

For further information about Yorbl and its solutions visit or call them on 0330 120 1520.

Yorbl Logo


Yorbl Officially Certified as Enovation UMO Partner


Yorbl is excited to announce that we are now officially certified as an Enovation UMO partner, having successfully passed their rigorous Factory Acceptance testing process with our innovative Digital Telecare solutions, including Yorbl Lifeline and Yorbl Vita, confirming we are fully compatible with the trusted Enovation UMO Alarm Receiving Centre (ARC) platform.

Yorbl’s CEO Peter Reed-Forrester commented “Enovation UMO is a truly, state of the art ARC platform, which is steadily gaining ground in the UK having won most if not all of the recent major tenders for ARC Software. As such, Enovation are a perfect partner for Yorbl and provide us with the opportunity to showcase and deliver the real benefits that our unique and truly Digital Telecare solutions have to offer both now and in the future. Unlike most of the current mainstream ARC platform providers, Enovation are genuinely an open and collaborative organisation and platform that positively encourages innovation. With both feet firmly in the future and none in the analogue past, they are just the type of organisation we are keen to partner with.”

As a measure of Yorbl’s confidence in UMO, we have also taken the decision to team up with the Astraline ( to provide a fully featured 24 hour Emergency Response service (also powered by UMO) to all of our direct customers – More to be announced on this exciting new partnership in the coming weeks!

Everon Logo

Everon renews partnership with Eseye to ensure critical connectivity of its digital health and care solutions

Everon UK, a leading provider of digital health and care solutions has renewed its partnership with Eseye to provide connectivity (SIMS) for its fully digital technology enabled health and care solution.

The partnership with Eseye will ensure Everon’s solutions have the highest level of resilience and reliability built in, which is fundamentally important to the older and vulnerable people Everon supports.

Eseye will provide 24-hour support to Everon, 365 days a year with a robust escalation process in place to investigate and resolve any connectivity issues, at any time. Connectivity is of paramount importance to the safety of Everon’s clients and their service users, and it is essential that any major issues are escalated and resolved quickly.

Richard Hosier, Head of Product Development at Everon UK said: “We are delighted to have renewed our partnership with Eseye. We have evaluated our levels of support to ensure we have an escalation process which can deal with major connectivity issues immediately, at any time of the day or night. Working with Eseye 24 hours a day, 7 days a week, including during public holidays, means we can provide the level of round the clock support that is critically important to the people relying on our services.”

Jeremy Wood, Account Director at Eseye said “Reliable, ubiquitous cellular connectivity is critical to enabling innovative technologies, such as Everon’s Lyra emergency call system, to achieve its business case. With our market-leading IoT eSIM connectivity solution, we can deliver near 100% connectivity uptime to each telecare alarm device, no matter where it’s located. Eseye is delighted to provide Everon with the high-quality service and support it needs to provide outstanding remote digital care.”

For more information please contact Emma Marshall, Marketing Manager at Everon UK on 07751 868745 or

Everon Logo


Everon UK, a leading provider of digital health and care solutions has announced a 10-year, multi-million pound partnership with Clarion Housing, the UK’s largest housing association.

From October 2021, Everon will be the sole provider of digital telecare and telehealth solutions for Clarion, which owns and manages 125,000 homes in the UK.

Everon’s solutions are built around the ever-changing needs of individual users, providing reassurance to those who need extra support. Everon’s unique ability to integrate and deliver solutions that are flexible and tailored made have ensured it is perfectly placed to support Clarion’s large and diverse resident population.

The agreement will also strengthen the relationship between Everon and Doro Care, Clarion’s telecare monitoring centre provider, as they continue to work together to deliver a holistic, all-round solution.

Pete Kerly, Managing Director at Everon UK said: “We are delighted to be appointed as Clarion’s sole provider for digital, wireless, telecare solutions. Our partnership will enable us to support Clarion through every stage of the upcoming digital switchover and ensure its services are prepared, future proofed and compliant.  We are looking forward to supporting thousands of residents to live safe, independent lives in their Clarion homes.”

Ian Morrison, Director of Property Services at Clarion Housing said: “I’m delighted that we’ve been able to select Everon as a trusted partner for this important area of work. Clarion is committed to being ready for the digital switch over and supporting our residents with the very latest digital telecare solutions”

For further information please contact:

Pete Kerly, Managing Director at Everon UK – – 07496 104356

Taking Care Logo

Taking Care to support RAF veterans maintain independence in the homes they love.

Press Release 5th November 2021

Taking Care, the UK’s largest private provider of personal alarm services, has announced a new partnership with the RAF Benevolent Fund. The partnership will see Taking Care donating a portion of alarm sales made via the RAF Benevolent Fund page on Taking Care’s website to the Charity, in order to provide more veterans the freedom and security to remain in the homes they love.

Taking Care, a subsidiary of AXA Health, has been helping people maintain their independence for over 30 years, providing a range of life-saving personal alarms that are monitored 24/7 by their highly trained Emergency Resolution Team. Many of the company’s customers are armed forces veterans whose lives have been enhanced with the reassurance a personal alarm has given them. Fitting with its ethos and values, Taking Care wanted to give back to the men and women who served our country and to ensure veterans and their families had the peace of mind and the quality of life they deserved.

Mr. Garretts

One such customer is 99-year-old, retired Squadron Leader A. Garretts MBE who had an impressive and varied 30-year career in the RAF. Mr Garretts first got an alarm from Taking Care when his wife became unwell some years ago. The alarm gave him and his family peace of mind that help was always available when needed and allowed Mr Garretts to pop to the shops without the fear of leaving his wife alone. When Mr Garretts’ wife sadly passed away, he took over wearing the personal alarm in order to stop his children worrying about him living alone. Mr Garretts is still very active and so his alarm gives him great reassurance that he can get help when he needs it, leaving him to continue doing the things he loves such as marquetry, gardening and socialising at the local senior citizen’s club.

Mr Garretts said:

“My wife was rather ill during the last years of her life and when I went out she wore the alarm because I didn’t want to leave her alone without some sort of connection. My wife died five years ago and I’ve been wearing it ever since – I think it’s a good idea because if I fell over here and the alarm went, the lady next door is a retired nurse and she’s the first to be contacted.”

The RAF Benevolent Fund (a registered charity in England and Wales no: 1081009 and in Scotland no: SC038109) will receive £40 following each personal alarm product purchased through the RAF Benevolent Fund landing page on the Taking Care website.

Steve Gates, Managing Director at Taking Care said:

“We are proud to be partnering with the RAF Benevolent Fund and supporting their veterans and we are delighted to be contributing financially to the work of this charity to the benefit of our customers and their families.”

“We are committed to working with our partners to spread the word about the valuable benefits of assistive technology and the part it plays in our vision to help people continue to live an active and independent life.”


About Taking Care

Taking Care has been providing personal alarm services for more than 30 years. Since 2008 alone, we have helped 170,000 people stay safe in their homes, supporting customers and their families across the UK.

Each year we handle over 25,000 emergency alarm calls from older and vulnerable people. Customers love the peace of mind our service offers. 99% of them say they like the security of knowing someone’s there at the press of a button.

We’re the only Which? approved personal alarm service and we’re the trusted provider of the Age UK personal alarm service. We employ around 150 staff, each carefully chosen for their caring and professional manner.

To read more, visit, follow us on Twitter @takingcareuk or Facebook

About the RAF Benevolent Fund

The Royal Air Force Benevolent Fund is the RAF’s leading welfare charity. The charity exists to support current and former members of the RAF, their partners and dependants, whenever they need support. In 2020, the Fund spent £26M supporting more than 63,700 members of the RAF Family.

For more information visit:          Twitter:

Contact Details

For more information about Taking Care or this press release, please contact Kaya George on 07946 775679 or

Essence SmartCare Logo

Leading Connected Homecare Solutions Provider Adds Advanced Health Monitoring Platform to Existing Senior Care Offering

VitalOn Lady with equipment

HERZLIYA, Israel – May 26, 2021 – Essence SmartCare, a leader in IoT-based remote care solutions, today announced the launch of VitalOn, a comprehensive remote patient monitoring (RPM) platform for active seniors and older adults living with chronic conditions.

VitalOn introduces a new concept to the care market by combining telecare, wellness and RPM capabilities into a single, connected platform. The system is always on, providing continuous monitoring and chronic conditions management for a wide range of healthcare needs, both in the home and on the go. It continually gathers and analyzes patient data from multiple health and monitoring devices to facilitate proactive, predictive and preventative care.

VitalOn is easily installed through a gateway with multiple connectivity options and is compatible with a wide range of  Bluetooth Low Energy (BLE)-enabled medical devices. The platform continuously monitors wellbeing parameters and routine vital signs to detect and alert users, carers or clinicians in case of abnormal activity. It optimizes the user experience by addressing aging-related issues and chronic conditions, including diabetes, hypertension and congestive heart failure without the need to rely on smartphone or tablet apps.

“As people age and their medical needs become more complex, they find themselves torn between the need to feel safe and cared for while remaining free and independent,” said Dr. Haim Amir, CEO and Founder of Essence Group. “VitalOn helps resolve this dilemma with a solution that enables seniors to monitor their vital health indications and connects them directly to their care providers, both inside and outside of the home. It allows them to continue living safe, active and independent lives, regardless of whether they have only minimal medical needs or require regular, chronic or even intensive treatment.”

To enable an integrated and scalable suite of monitoring devices, Essence SmartCare has partnered with various connected medical device manufacturers. At launch, the suite includes a pulse oximeterweight scaleblood pressure monitorthermometerblood glucose meter and wearable activity/sleep tracker. All devices automatically pair with the VitalOn gateway and are both FDA-cleared and CE-marked. Once connected, they continually transmit patient-generated data to a real-time clinical dashboard that enables care teams to remain constantly informed, facilitating early intervention and improved patient outcomes. Advanced APIs enable seamless integration with all major health monitoring platforms.

“We face a reality in which at least 80% of seniors are living with at least one chronic condition, which requires continuous monitoring for effective management. VitalOn provides the most connected, vigilant, and seamless solution for monitoring the health and wellbeing of seniors without infringing on their daily lives,” said Barak Katz, General Manager for Essence SmartCare. “This is in line with our company’s overriding commitment to provide peace of mind through innovation, by bringing to market accessible and easy-to-use technologies that significantly improve quality of life.

Essence SmartCare is partnering with telehealth service providers and system integrators to implement the solution in health systems and senior care facilities across the United States, European Union and Australia.

About Essence SmartCare

Essence SmartCare, part of the Essence Group, develops pioneering Health & Care platforms for market-leading healthcare and senior care providers, enabling smart preventive care and emergency response so seniors can live life to the fullest –with total peace of mind. Partnering with Essence SmartCare helps position companies as progressive, forward-thinking and in touch with the need to enable elderly and vulnerable people to lead more independent and safer lives.

Legrand Care Logo

Legrand launches Legrand Care, its new global brand specialising in the assisted living, health, and social care sectors


We are stronger together

  • Legrand’s Assisted Living and Healthcare division, dedicated to the development of digital care solutions, unites its five international brands into one called Legrand Care.
  • “We will be more innovative because we will concentrate our efforts.”

Press Release 4th November 2021

Legrand, global specialists in electrical and digital infrastructures launches its new consolidated brand for the Assisted Living and healthcare market called Legrand Care. This new powerful brand allows the company to be stronger in the international market of connected care, taking advantage of synergies and improving the value of products and services for the care sector.

Legrand Care was born from the integration of the brands that make up the Assisted Living and Healthcare (AL&HC) business unit of Legrand: Intervox, Tynetec, Aid Call, Jontek and Neat.  “The coming together of five highly regarded, customer centric, long established assisted living and healthcare brands into Legrand Care is a significant milestone in our journey”, Chris Dodd, CEO of Legrand Care, states.

Likewise, Arturo Pérez Kramer, who has assumed his new role as Deputy CEO of Legrand Care formerly CEO of Neat, explains “that this relevant union of forces responds to the objective that Legrand established in 2020: To improve people’s lives”. This great challenge “is the essence of our commitment and our consolidated strategy in the new brand, Legrand Care,” Pérez adds.

Caroline Mouminoux, Sales Director of Legrand Care and Silver Economy manager in France, formerly Silver Economy representative for Legrand France and Director of Intervox, declares that they are “very proud of this announcement” and that, with the launch of this new brand, “Legrand confirms once again that assisted Living and healthcare is a strategic market for the Legrand group, and we see this as a great opportunity to address some of the social and economic challenges this sector faces”.

This alliance reinforces Legrand’s strong commitment to “the connected care market and the silver economy and opens the doors to accelerate developments and innovation”, Íñigo Ruiz Cossío, Director of Product and Marketing of Legrand Care says. Thanks to the creation of Legrand Care, more than 40 years of knowledge and experience of the members of this division are put into joint value “under a common strategic vision, with a coherent image in the market, the five brands will cease to operate as segmented entities and will concentrate their strengths to position Legrand as the leader in connected care worldwide”, Ruiz highlights.

In this sense, Mouminoux affirms that “this new Legrand Care division is excellent news for all our customers, partners and stakeholders in the health and social care sector and will give us even more capacity for innovation, to anticipate technological challenges and will allow us to confirm that we are a key player in this market”.

All the members of this division feel very motivated by this alliance and share the deep conviction that our shared resources, solutions, interests, and vocation will make them stronger and will allow them to work together in the development of “proactive and preventative agendas, always placing people at the heart of our services. We will be more innovative because we will concentrate our efforts into achieving our shared objectives”, Ruiz remarks.

Dodd assures that all members of this new brand firmly believe that “this strategic union will facilitate the fulfilment of the mission and vision of this entity”:

  • Mission: A tireless commitment to truly understand customer needs, enabling innovative digitally connected care solutions to be delivered. To be the technological partner of clients, offering comprehensive and fully managed solutions that allow them to efficiently deploy improved care services.
  • Vision: To empower and help people live the healthiest and most fulfilling lives they want in the place of their choice.

“Together we will be better able to channel our combined resources into new product development and will continue to remain nimble and be proactive to the changing needs of our customers with the strength, resources and quality controls of Legrand, the global specialist in electrical and digital infrastructures in support”.  Dodd concludes.


Legrand is the global specialist in electrical and digital infrastructures, offering high-value-added products and solutions that improve lives by transforming the spaces where people live, work, and meet. Operating worldwide, Legrand works to enhance electrical and digital infrastructures, embracing the shift to digital technologies while contributing to reduced carbon footprints. Legrand solutions are used in residential and non-residential buildings, care facilities, as well as in datacentres, industrial spaces, and infrastructure.

Its new brand Legrand Care specialises in the innovative development of connected solutions for the health and social care sector.

The Group’s technological expertise, its leading positions, the scope of its offering, its international presence and the power of its brands combine to make Legrand a global leader. With a presence in close to 90 countries and a workforce of over 36,700 Legrand generated total sales of €6.1 billion in 2020.

Legrand open hands

Oysta Logo

Oysta Technology joins Scottish Suppliers List after Cybersecurity Assessment

6th October 2021

We are proud to announce the Oysta Pearl +, the Oysta Pearl II and Oysta’s IOT IntelliCare platform have been added to the Scotland Digital Office Assessed Supplier List.

The Scottish Government’s Technology Enabled Care (TEC) Programme has been working to support the integration of both Telehealth and Telecare by driving improvement, integration and innovation. The TEC program established the Digital Telecare section to explore what would be needed to support Scottish Telecare providers transition to a digital telecare service.

Hosted by the Scottish Local Government Digital Office, Digital Telecare has been working closely with Telecare providers to identify challenges to ensure a smooth, safe transition to a digital service for people in receipt of telecare.

When implementing digital telecare, telecare service providers are likely to use a range of suppliers to provide the equipment and services that form the overall solution. For this reason, telecare service providers need to evaluate the cyber security risk associated with each supplier before integrating their equipment/service into the solution.

Oysta Technology took part in a ‘digital telecare security assessment scheme‘, which was launched by Digital Telecare to access the cybersecurity risk associated with new telecare suppliers before integrating their equipment.

Businesses that pass the security checks are listed on the Digital Telecare Playbook as a supplier which provides an “appropriate level” of cybersecurity. Oysta’s IntelliCare platform, Pearl+ and Pearl II telecare solutions will all join the list

Digital Telecare has designed an assessment procedure to reduce the burden on suppliers to provide this evidence to multiple customer organisations and ensure a consistent and best-practice approach is taken to cyber security. They have recently launched the assessed supplier list.

Assessed Supplier List

Suppliers are assessed against their business processes related to cyber security. In addition, devices or services are also individually assessed and need to pass the process to be entered onto the ‘Assessed Suppliers List’.

“The Scottish digital telecare security-assessed suppliers scheme reviewed a submission from Oysta Technology for two alarm devices and the IntelliCare platform. The assessment panel was very impressed with pre-existing security culture and standards within Oysta, and their speed to implement improvements suggested. Both this assessment scheme, and Oysta’s positive response to it, will help ensure that vulnerable telecare users across Scotland are protected against the threat posed by cyber criminals when using these services.”

Andy Grayland, Chief Information Security Officer, Digital Office for Scottish Local Authorities.

Certifying the security of Oysta Technology digital telecare solutions, the recognition from Scottish Digital is something that Oysta founder, Mario Zuccaro, believes will provide benefit to those looking for telecare solutions in the UK:

“The rest of the UK does not have such strict data protection and security in place, therefore there is a requirement to have experts employed within each company to ensure that testing for security and resilience is thorough and accurate for each telecare device. The basic standards are there for companies to achieve, however at Oysta we always strive for a higher standard, via our own rigorous security testing. Vulnerable Independent People (VIP) in the UK, using digital telecare solutions, deserve technology that is robust and secure.

“The Assessed Supplier List from Digital Scotland is a clear and reliable account of digital telecare devices that are secure and can be trusted. It goes a long way in removing the risk of confusion in the market. Now that Oysta have had official confirmation on our security from Digital Scotland, we hope that this will reassure thousands of other VIPs and their care providers that Oysta Technology is the brand to trust.” Concludes Mario.