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UKTHC March Digital MarketPlace 2

Tuesday 16th March 2021 (11:00 – 13:00)


Our second March MarketPlace included TECS presentations from leading suppliers. Unfortunately due to illness our training panel had to be rescheduled to a later date. See programme for links to organisation presentations and if you missed any of the event a recording is available at the end of the Programme.



Welcome and Introductions – Terence Allmark (Business Development Manager, UKTHC)

Canary Presentation – Rachel Jones (National Sales Manager)

CSL Presentation – Max Stevens (Key Account Manager – M2M)


TECS Training Forum

Chaired by:

Gerry Allmark (Managing Director, UKTHC)


Firas Sarhan (Director – CETEC, Barnet & Southgate College)

Melanie Poyser (Independent Living Lead, Disabled Living Foundation)

Clare Barber (Professional Services Manager, Disabled Living Foundation)

Annette Allmark (Head of Apprenticeships, BSC, The Chartered Institute of IT)

Maggie Ellis (Chair, European Knowledge Tree Group (EKTG)

Brian Donnelly (Honorary Lecturer in Digital Health at School of Medicine, University of Central Lancashire and Chief Executive CECOPS)


Tunstall Presentation – John Murray (Business Development Director)

Appello Presentation – John East (Business Development Manager)

Closing Remarks – Terence Allmark (Business Development Manager, UKTHC)


Recording of Webinar   (Password: C7E*Y?kN)

UKTHC MarketPlace Logo



UKTHC March Digital MarketPlace 1

Tuesday 9th March 2021 (11:00 – 13:00)


Mario Zuccaro

Phil Bridges


“Interactive & lively!”: A note of thanks from Oysta’s Mario Zuccaro

Being a part of the UKTelehealthcare Panel on Tuesday 9th has been a pleasure and both Philip Bridges and I would like to thank everyone that joined us and contributed. It was an interactive and lively session – just what we were after!

Shifting the dialogue away from what the technology does to what vulnerable independent people (VIP) need, we were lucky enough to have colleagues from the manufacturing and service provision sectors with us, to add their thoughts to the ring.

We had some fantastic questions thrown at us from MarketPlace attendees, covering everything from what is important to VIPs to how we try to engage Government to support the TEC industry as a valued partner. Discussing how we deliver positive outcomes to the VIP as well as to the care providing organisation investing in the technology, we felt that we achieved a useful session with plenty of actions to progress.

Thanks once again for joining us. For further information on Oysta Technology, please visit:, and find us on LinkedIn, Twitter & Facebook.

Please click on the organisation link to view their presentation or watch the whole event recording below.



Welcome and IntroductionsTerence Allmark (Business Development Manager UKTHC)

Medpage/Easylink– Mike Dines (Managing Director) & Grant Morrison (Sales Director)

Mobius – Oliver Cox (Senior Healthcare Sales)

Panel Discussion

Phil Bridges – Business Development Manager, Oysta

Mario Zuccaro – CEO, Oysta

James Lampert – Head of Technology Enabled Care Services, NRS

Mike Dines – Managing Director, Easylink

Oliver Cox – Senior Healthcare Sales, Mobius

Frequency PrecisionJames Barnett (General Manager)

Closing Remarks – Gerry Allmark (Managing Director UKTHC)

Recording of webinar         (Password: Bcs@67Vd)




UKTHC All IP Forum

Tuesday 2nd March 2021 (11.00-13.00)


Our All IP Forum was extremely popular with a prestigious panel of guests from the major communications organisations. There was a lively, informative discussion chaired by Steve Smith from TECS Advisory, with updates on the progress of the Digital Switchover and the various organisations’ rollout programmes. Attendees were able to join in the discussion by addressing questions to the panel.

If you were unable to join us or want to watch the Hawkeye and Medequip presentations again you can view the whole event through the link at the end of the programme.



Welcome and IntroductionsGerry Allmark (Managing Director – UKTHC)

Terence Allmark (Business Development Manager – UKTHC)

Presentation by HawkeyeGary Doran (Managing Director)

All IP Panel – Hosted by Steve Smith (Director,TECS Advisory)


BT – Sodhi Dhillon (Device Partnerships Special Services)

TALK TALK – Phil Cain (Industry and Vendor Liaison)

Virgin Media – David Christie (Senior Regulatory Specialist)

Openreach – John Livermore (All IP Industry Engagement Manager)

Ofcom – Huw Saunders (Director, Network Infrastructure and Resilience)

OTA2 – David Halliday (Managing Director)

Hawkeye – Gary Doran (Managing Director)

Presentation by Medequip Kristian Knight (Operations Supervisor)

Closing Remarks – Terence Allmark (Business Development Manager -UKTHC)


Recording of webinar (Password: H3#ZMQX2)

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UKTHC Digital MarketPlace

Tuesday 26th January 2021 (11.00-13.00)


Ann Davis
Our guest speaker at our second UKTelehealthcare Digital MarketPlace event was Anne Davis – Director of Quality Programs and Medicare Strategy at HMS and author of Vibe Guide.

Anne’s presentation gave us her view of overcoming barriers to Telehealth and TECS adoption in the USA which is a predominantly private payer market but may influence the delivery of digital health services in the UK post COVID-19.

There were also presentations from five of our Supplier Members: CHUBB, YourMeds, Ablia, Doro and NRS.


Click on a title in the programme to watch the organisation’s presentation and a recording of the whole webinar is also available below.


  • Welcome and Introductions
    Terence Allmark (Business Development Manager UKTHC)

Emma Quest, Service and Transformation Manager, NRS Healthcare, West Sussex TEC Service

Sue Tivey, Senior Contracts Officer, Directorate of Children, Adults’, Families, Health& Education, West Sussex County Council

  • Panel and Closing Remarks
    Gerry Allmark (Managing Director UKTHC)

UKTHC MarketPlace Logo

UKTHC Bonus Digital MarketPlace

Tuesday 19th January 2021 (11.00-13.00)


Jonathan Lord MP

Our first MarketPlace event of January 2021 was held on 19th January and was opened with a keynote speech by Jonathan Lord, MP for Woking. Jonathan Lord has served as the MP for Woking since 2010 and has taken an active interest in supporting the provision of healthcare in his constituency.  Mr Lord gave an overview of the Technology Enabled Care Services (TECS) provided in his constituency for over thirty years and how these services were used to support the NHS and social care provision during the COVID-19 Pandemic.

Jonathan also commented on the national picture for TECS both pre and post the pandemic and his support for the industry through his work with the All Party Parliamentary Group (APPG) for Longevity.  He is also keen to support the work UKTelehealthcare is currently undertaking with the All Party Parliamentary Group for Assistive Technology (APPGAT) on the Smart Homes and Independent Living Commission and other initiatives that would influence the Government’s National Strategy for Disabled People.

There were also a variety of presentations from our supplier members including Legrand Healthcare, Canary Care, Unicook, Everon and Nutrix.


A recording of the whole event and PDF’s of the presentation slides can be found by clicking on the links below.


  • Welcome and Introductions
    Terence Allmark (Business Development Manager UKTHC)
  • Keynote
    Jonathan Lord (Member of Parliament for Woking)
  • Panel and Closing Remarks
    Gerry Allmark (Managing Director UKTHC)

UKTHC Members Digital Forum

Tuesday 12th January 2021 (11.00-12.30)


We held our first 2021 UKTelehealthcare Members’ Forum on Tuesday 12th of January which included presentations from our members at Southwark, TeleAlarm, CSL and Oysta.  Jonathan Shaw and Clive Gilbert from Policy Connect also gave a presentation about the work of the All Party Parliamentary Group Assistive Technology (APPGAT) and the opportunities for members to become involved in shaping the policy through the APPG and the planned Smart Homes and Independent Living Commission.

Thank you to Phil Bridges from Oysta who stepped in at the last minute to host a lively and light-hearted interactive session which, at least for a short time, took our minds off the pandemic and how it’s not only affecting our industry but each one of us personally.  Thanks also to all the presenters and delegates who took part and shared views in our panel session.

Over 60 delegates from across the UK attended the event, but if you missed it a recording is now available on the Members’ Area on our website. (Contact if you do not have a user account.)

If you are not a UKTelehealthcare member but are interested in joining and would like to view the event please email for a one-off guest link.


  •  Welcome and Introductions
  • Gerry Allmark (Managing Director UKTHC)
  • Q & A sessions after each presentation chaired by Terence Allmark (Business Development Manager UKTHC)


  • SMART Team: Our Service Improvement Journey
    Sean Conway (Contact Centre Operations Manager, London Borough of Southwark)


  • Digital Assistive Technology 
    Chris Stuart (Sales Manager South, TeleAlarm)


  • Flexibility, Security and Reliability: Hospital Discharge in a Digital World 
    Max Stevens (Key Account Manager – M2M, CSL)


  • TBA
    Phil Bridges ( Business Development Manager, Oysta Technology)


  • TECS and Independent Living in Public Policy
    Jonathan Shaw (CEO, Policy Connect) & Clive Gilbert (Policy Manager, Assistive Technology, Policy Connect)


  • Open Forum / Panel Session
    Chaired by Gerry Allmark (Managing Director UKTHC)


New BT Logo


All IP Update

Thursday 12th November (10.00am – 11.30am)

This webinar was the latest All IP update with BT. More information and the slides from the webinar can be found on our All IP page.




UKTHC Digital MarketPlace


Our first UKTelehealthcare Digital MarketPlace webinar took place on Tuesday 20th October and was accessible to anyone with an interest in technology enabled care services-TECS.

Five suppliers presented the latest digital health technology to over 70 attendees with Q and A’s after each presentation. The MarketPlace concluded with our MD, Gerry Allmark, asking the five presenters about the challenges of adoption and funding of digital technology, particularly relating to Covid-19.

Click on the presentation links in the Programme to access a pdf of the presentations. A recording of the entire MarketPlace webinar is also available at the end of the Programme.


  • Welcome and Introductions
    Terence Allmark (Business Development Manager – UKTHC)
  • Closing Remarks
    Gerry Allmark (Managing Director – UKTHC)

Recording of Digital MarketPlace (Password:  2010=eC+)



UKTHC Members Digital Forum

Our October digital Forum was held on Tuesday 13th October with an attendance of nearly fifty members. The full programme, presentations and a link to a recording of the webinar are available in the Members’ Area.  The Forum included a best practice presentation by one of our provider members, with two additional presentations from our supplier members who showcased some particularly innovative and relevant digital health solutions.  Policy Connect, who are the Secretariat for the All Party Parliamentary Group (APPG) for Assistive Technology, presented their proposal for the Smarthomes and Independent Living Commission and how UKTelehealthcare members can be involved in this important project.





UKTHC/Openreach Webinar


This webinar held on 2nd September was to give an update on the all IP digital switchover. There were presentations by representatives of BT and Openreach which attracted a large number of UKTHC members. Presentations are now available in the Members’ Area. 





UKTHC Forums 

As our usual Forums had to be postponed due to Covid-19 we held our first Digital Forum on 12th August. We had a record number of attendees and, luckily, very little teething problems!  The recording of the Forum and presentations can be watched by logging in to the Members’ Area.  Please let us know if you require a user account to log in to the Members’ Area by emailing


Events 2017-19


Croydon Council LogoCroydon Digital Health and Care MarketPlace

27th November 2019


Over thirty of our supplier members exhibited at our latest Digital Health and Care MarketPlace event on the 27th November 2019 held in Partnership with Croydon Council at the newly opened Fairfield Halls in Croydon.  Joining the exhibitors were teams from Croydon Careline, Croydon Equipment Services and Croydon Vision.  This was the first time that Croydon had held such an event which attracted nearly two hundred delegates from the health and care industry, local businesses and members of the public.

We would like to thank Opama Khan (Head of Digital Place, Croydon Council) who opened the event and Matthew Catchpole (Assistive Technology Development Manager) and his team for supporting the event.  We would also like to thank Adam Bracegirdle and the Conference and Events Team from the Fairfield Halls who helped to make this event such a success.

Apart from being able to view the latest in digital technology on display, delegates were given the opportunity to attend three presentations: Care Technology Now and the Future – John Cruickshank, The Practical Benefits of Digital Telecare in the Real World – Tim Barclay, CEO Appello, and Home Monitoring Systems for Activities of Daily Living – Rachel Pollard, Canary Care.  All three presentations were well attended with lively Q&A sessions and links to the presentations can be found below.

We have had some really positive feedback from delegates, exhibitors and Croydon Council and look forward to supporting and working with the team at Croydon to develop their plans for delivering Digital Healthcare in the future.

Presentations from this event can be viewed in our Members’ Area

If you are interested in hosting a Digital Health and Care MarketPlace in your locality please email or call 0208 004 9229.

Cambridgeshire LogoCambridgeshire TECS MarketPlace 22nd October 2019



Our second very successful Cambridgeshire event was again held at The Burgess Hall, St. Ives in partnership with Cambridgeshire County Council with Charlotte Black, Director of Adults & Safeguarding, making the Keynote speech.  About 200 visitors pre-registered for the event with more delegates turning up throughout the day.

New members Assa Abloy and Chiptech UK both exhibited at the MarketPlace and 121 Sync also exhibited for the first time at a UKTelehealthcare event.

Cambridgeshire have been running their Social Care Digital Innovation project with LGSS Digital and Essence Smartcare and presentations were given by Jane Crawford-White from CCC, Adele Gilpin from LGSS Digital and Carl Ryan from Essence.



The stars of the show were undoubtedly the representatives from the Robot Cat Cafe!

Using built in sensors these cats respond to motion and touch such as petting and grooming. They can make movements and purr just like a real cat but without the hassle of feeding or needing litter trays.

These cuddly creatures have been successfully used in care homes for the elderly and with people with autism.

Robot Cats


We would like to thank the staff at Cambridgeshire County Council, especially Lucy Forrest (Technology Enabled Care & Sensory Services Team Manager) for all their hard work in making the event so successful, and also the team at the Burgess Hall for their professional help.


Workshop presentations delivered at the event can be viewed in our Members’ Area



London TECS MarketPlace 6th June 2019


B&S MarketPlace

UKTelehealthcare, in partnership with CETEC, held a second successful MarketPlace at Barnet & Southgate College on the 6th June.

There were 27 exhibitors demonstrating the latest technology enabled care equipment and services (TECS) and over 100 visitors attended on the day.

Carl Ryan from Essence and Sarah Lenox from Abilia both gave presentations on using technology to keep people independent for longer, and BT and Virgin were on hand to give information and advice on the digital switch over.

At the close of the MarketPlace Firas Sarhan, Director of CETEC, gave a tour of The Living Lab which included a kitchen, bedroom and bathroom all set up with the latest technology for assisted living.

UKTelehealthcare will be partnering with CETEC to provide discounted training and other services for members. Further details will be available here shortly.

Presentations from this event can be viewed in the Members Area and see more pictures below.






In partnership with CETEC – The BSC Centre of Excellence for Technology Enhanced Care



Two members win awards at the show!

Award Winners
Nicola Murgatroyd, CEO of MyLiferaft and Nigel Mills, MD of TEC-Angel

Panel Debate


UKTelehealthcare partnered with Naidex once again this year to exhibit at the NEC Birmingham on the 26th-27th March. This leading event for products, technology and services dedicated to independent living also included the Smart Home Expo and featured the UK TECS Hub with Canary Care, Friends and Family Alert (Lifemax), MyLiferaft and UKTelehealthcare. Other members exhibiting included Abilia, The Keysafe Company, Tec-Angel and Kemuri.


Gerry Allmark, MD of UKTelehealthcare, gave a presentation on the first day on ‘Independent Living and the Digital Revolution’ which attracted a large audience, and on day two he participated in a panel debate on the impact of technology on the future of care with Nicola Murgatroyd (CEO of MyLiferaft) and Charles Lowe from Humetrix.

Congratulations to TEC-Angel and MyLiferaft who both won awards at Naidex and the Smart Home Expo!

Nigel Mills from TEC-Angel giving his presentation to the panel for the Integrated Home Award and Nigel with Maizee Wilde and the award.


Nicola Murgatroyd from MyLiferaft giving her presentation for the Professional Award for making an outstanding contribution to the care industry and Nicola with the award.


February Forums

Our February Forums at Hammersmith Town Hall attracted a large number of members on both days with Virgin Media, BT and OFCOM all presenting on the upcoming digital changeover and the latest updates.

BT and Virgin both have test labs where TECS equipment suppliers can take equipment to be tested over IP lines, and both organisations will be keeping members updated on further developments through the All IP section of our website and the All IP on-line forum.

Gavin Bashar, the Managing Director of Tunstall, also presented at our Providers’ Forum with Mark Stratford, their Digital Transformation Director, on Tunstall’s digital transformation strategy.


Two new members, Lynne Arenas from VisitHealth, and Deepak Samson from Connected Care Solutions, also attended the Forums. Lynne told us about VisitHealth, a private healthcare company bringing services to the home or workplace.(  Deepak showcased their latest product, ETHEL, a smart device for people with little or no computer skills (


The presentations prompted a lot of discussion and there were many questions on the digital changeover from members, but there was still time for some humour!

UKTelehealthcare would like to thank all the presenters who came to the Forums, and especially John Patterson from Hammersmith and Fulham for providing the venue. The presentations are all available on the Members’ Area of our website (you will need to log in). If you need a user account please email


Lisburn & Castlereagh, Belfast

“Inspiring Innovation in Digital Health”

This was our first venture into Northern Ireland and the first telehealthcare event to be held in this region so we were breaking new ground!

The event was opened by the Mayor of Lisburn & Castlereagh, Councillor Uel Mackin, at La Mon Hotel & Country Club on 3rd October and was organised in partnership with Lisburn & Castlereagh City Council and Inspire Business Park.

It attracted a wide audience from the NI Health Trusts across the region and some exciting business opportunities were discussed and future projects explored.


UK Health Show 2018


The TECS Hub


This year’s UK Health Show held at Excel in London in September featured the UK TECS Hub in partnership with UKTelehealthcare.

The TECS Hub brought together companies providing TECS services and attracted a lot of interest at the show.

UKTelehealthcare members My Liferaft, Sword Health and Kemuri were all featured on the stand and member Frequency Precision were also present at the show.



All UKTelehealthcare members who exhibited had the opportunity to speak at one of the theatres at the UK Health Show.

After the presentations a number of delegates visited the TECS Hub to find out more about the speakers’ organisations.

UKTelehealthcare would like to thank all the staff at GovNet for providing such a brilliant area for us to exhibit and we hope to have the TECS Hub again at next year’s show.





Hackney Smart Care Technology MarketPlace


Over 40 exhibitors showcased the latest cutting edge smart care technology at Hackney Town Hall on the 18th July.


Exhibitors included Amazon Web Services UK, new member SWORD from Portugal and new member MyLiferaft from closer to home on the Isle of Wight!


The event was opened by Tim Shields, Chief Exec of London Borough of Hackney, Simon Galczynski, Head of Adult Social Services, and Gerry Allmark, Managing Director of UKTelehealthcare.


Hackney were launching their Proof of Concepts using Smartcare technology at the event, which was well attended by over 180 delegates.


Lisburn & Castlereagh City Council’s Networking Event at Westminster

UKTelehealthcare were invited to the Lisburn & Castlereagh City Council’s Annual Business & Investment networking reception at the Terrace Pavilion, the Palace of Westminster on Wednesday 18th April 2018, hosted by the Rt. Hon. Sir Jeffrey Donaldson MP.

The event was attended by over 250 guests and showcased some of the local businesses from the Lisburn & Castlereagh area and highlighted the opportunities for business investment there.  Lisburn Castlereagh Investment Guide 1819.

The Council are keen to promote health technologies in Northern Ireland and we have organised a UKTelehealthcare event over there this year. See Members’ Events Coming Up.
Westminster Reception-Lisburn & Castlereagh City CouncilLeft to right – Councillor David Drysdale (Chair of Inspire Business Centre), Julia and Gerry from UKTelehealthcare and Mark Brotherston (CEO of Inspire Business Centre).

Another Successful TECS MarketPlace!

Our Cambridgeshire TECS MarketPlace, held at the Burgess Hall, St. Ives on the 13th March, proved to be easily as popular as our previous Bristol City event.

210 delegates had already pre-registered for the MarketPlace and more visitors attended on the day.

A mixture of European and UK organisations, exhibiting alongside several local Cambridgeshire groups, provided a wide selection of the latest technology enabled care equipment and services.




The event was commissioned by Cambridgeshire County Council in partnership with Cambridgeshire and Peterborough CCG to raise the awareness of technology enabled care services to professionals in social care, health, housing, occupational health and third sector and other related professional interest groups.

Councillor Anna Bailey, Chair of the Adult Social Care Committee and Vicky Main, Head of Operations Access and Short Term Services opened the MarketPlace and both were extremely enthusiastic about delivering technology enabled care services to the residents of Cambridgeshire.

Nicky Green (Pivotell)

There were presentations by Nicky Green from Pivotell, who have been working in collaboration with Age UK, Jane Crawford-White, Service Development Manager at Cambridgeshire County Council and Sarah Stacey from Just Checking which all proved hugely popular and had “full houses” at each session.


Please click on the links below to dowload the presentations from the MarketPlace:



  • Nicky Green (Pivotell) – Share the Care (Please note this presentation is very large and may take some time to download)



A huge “Thank You” to Lucy Forrest and Diana Mackay from Cambridgeshire County Council for all the hard work they put into helping this MarketPlace to be such a success, and also to all the staff at the Burgess Hall for their assistance.


First Day of the Free Sessions on Digital Transition Awareness Training

Richard Bailey from TeleAlarm presenting to a full house on Tuesday 6th March. The following free session was on the 20th March at Barnet & Southgate College and included a tour of the CETEC Living Lab.


Bristol TECS MarketPlace a Huge Success!

UKTHC and BCC Staff
Gerry Allmark (UKTHC), Elke Small (BCC), Terry Daffer (BCC) and Tracy Bartlett (BCC)

Our Bristol TECS MarketPlace, held at the spectacular Bristol City Hall on the 23rd November, proved hugely popular with both exhibitors and visitors. Delegates were queueing from before 09.30 for the start of the MarketPlace which was opened at 10.00 by Terry Daffer, Service Director at Bristol City Council.

There were 40 exhibitors from all over Europe including the UK, Ireland, the Netherlands, Israel, France and Switzerland, displaying the latest technology enabled care services and equipment to more than 180 visitors.

A huge “Thank you” to Tracy Bartlett and Elke Small for all the hard work they put into helping this MarketPlace to be such a success, and also to the Conference Office staff and Reception at City Hall for all their help.


Three very interesting and informative presentations were held at the MarketPlace which attracted such a large audience that there was standing room only:

  • Minimising The Risk of Missing People through Partnership Working (Buddi, Bristol ECC & Avon & Somerset Police)


  • Realising Digital Health (Andy Morley & Dr. Malcom Fisk)


  • Supporting Adults Assessment “Getting the right care to the right people at the right time” (Just Checking) Noric Dorn