Plan It, Do It, Share It!


This year, following on from the success of our Telehealthcare Awareness days in 2015 and 2016, we have decided to extend the programme to a week and rebrand as Telehealthcare  Awareness Week. This will run from the 26th to 30th June 2017.

You don’t have to be a UKTelehealthcare member to participate, just be involved in the TECS industry and have the commitment to raise awareness and we will do all we can to help and support you.

Your UKTelehealthcare team will be at the Health+Care Show on Wednesday 28th – Thursday 29th June where we will have a live Twitter feed on our stand, as well as live and recorded Skype calls from Telehealthcare Awareness Week activities across the country.


Centra logo

John Turk, Managing Director at Centra, supporting Telehealthcare Awareness Week



appello telecare organisation logo

Tim Barclay, CEO of Appello, talking about their “Big Challenge”


It’sTeleheathcare Awareness Week, get involved in our “Big Challenge”

Today marks the start of Telehealthcare Awareness Week (26th to 30th June 2017), launched by UK Telehealthcare, the telecare, telehealth and TECS hub for health and care professionals, service users and carers. In support of this and to raise awareness of the increasingly important role technology plays in caring for older people in their homes, we are launching the “Big Telehealthcare Challenge”.

At Appello, we believe that digital technology can address most concerns associated with housing older people. And, to prove it, we’re inviting anyone involved in the housing and care of our older population to tell us their biggest challenges, whether that’s helping people adhere to medication, supporting people to stay connected with their community or becoming more digitally included. At the end of the week, we’ll select one of those challenges and commit to developing a service or solution which addresses it using digital technology.

The Telecare Services Association (TSA) defines telehealth as “the remote exchange of data between a patient at home and their clinician(s) to assist in diagnosis and monitoring typically used to support patients with long term conditions.” We feel that this definition is somewhat limited; telehealth isn’t just for “patients” with an illness or condition, and that data gathered has a value to a much wider group of stakeholders beyond clinicians. Telehealth offers huge potential for improving the quality of life for elderly people in their homes. For housing providers and monitoring centres, it presents a great opportunity to add value to the provision of care.

Housing providers and their older residents are no strangers to using technology to enable more independent living. Personal alarms, fall detectors and pull cords have been around for more than 30 years. But, while the challenges facing the sector are evolving and technology has moved on considerably, the services on offer haven’t always kept apace.

However, look to the fast growing adoption of digital enabled care in the housing sector and the Internet of Things (IoT) and you start to see the huge potential of technology as a way to provide proactive care, increase engagement with the wider community and enable access to the advantages of a fully digital home from paying bills to ordering shopping. Video is the obvious addition, and is already helping to tackle social isolation issues and promote interactivity between older people, friends, family, neighbours and carers.

Domestic appliances such as fridges and televisions, and heating control and lights, are increasingly digitally connected and, while not traditionally seen as players in the telehealthcare space, we’re beginning to see the value they could have on supporting the wellbeing of older people. For example, sensors on fridges can help determine whether a patient is eating; connected lights can enable vulnerable people to turn lights on and off from their bed; smart heaters can ensure people are living in a safe and comfortable temperature; and sensors on toilets could detect abnormal patterns in behaviour signifying a UTI. And that’s just a few examples.

Telehealthcare devices enable us to see trends in a resident’s daily activities. By plotting the well-being of a person based on data from various digitally connected devices, a housing provider, or monitoring provider, can be proactive in the care of residents. Where behaviour is outside of “normal” parameters, this may signify a deterioration in health, presenting the opportunity for early intervention before an issue becomes “care critical”. When you apply this across a wider property portfolio, housing providers can also see geographic and demographic trends that could influence the types of dwellings and services that are provided in the future.

Data plays an increasingly valuable role in most industry sectors in better understanding customer behaviours and identifying patterns and trends. Used to its full potential, insights from this data aid the development of services and solutions that both improve the user experience and deliver efficiencies. Driven by an ageing population and an increasingly challenging market, we believe that now is the time for housing providers to truly embrace telehealthcare.

Show your support for Telehealthcare Awareness Week and tell us your biggest challenges in delivering housing and care for our older population and we’ll do our best to address them using the latest digital technology. Please share this post to stimulate discussion in the industry and give us your feedback via comments on LinkedIn and/or Twitter using @Appello_UK and #bigtelehealthcarechallenge. You can also tag UK Telehealthcare @ukthcnews and use #tecsaware.


Astraline logoAs part of Telehealthcare Awareness Week Joe at Johnnie Johnson (Astraline) talks about technology enabling people to live longer, live better.



Herts Careline will be at the county wide launch event for Hertswise during Telehealthcare Awareness Week


The county wide launch of the new service for post-diagnosis support for people with dementia, their carers and family, will take place during Telehealthcare Awareness Week on Wednesday 28th June 2017 at Roe Hill Hall, Briars Lane, Hatfield.

Hertswise is a service designed with people living with dementia, low level memory loss or mild cognitive impairment, and their friends, family and carers.

It’s provided by a partnership of community and voluntary groups to ensure they can provide the kind of support that they need. Hertswise aims to ensure that people of all ages, living anywhere in Hertfordshire are able to easily access information and advice, activities and support. Hertswise can support those living with dementia to make positive changes to their health and wellbeing to both prevent the onset of dementia and to live well with memory loss and dementia whether or not they have (or want) a diagnosis

Exhibitors available to talk to for information include all the organisations involved with the project:

  • Hertfordshire County Council
  • Herts Valleys CCG
  • East and North Herts CCG
  • Age UK Hertfordshire
  • Carers in Hertfordshire
  • Herts Careline
  • Hertfordshire Independent Living
  • Herts Mind Network
  • Alzheimer’s Society
  • Dementia UK
  • Several other local organisations

This project is currently a finalist in the Healthcare Transformation Awards, supported by NHS England.

For more information about Hertswise, or to book a free ticket for this event, please call the direct point of contact HertsHelp on 0300 123 4044.



Wandsworth Council held their event at Carey Gardens Sheltered Housing Scheme, Battersea, SW8 on Wednesday 28th June.




See below for some suggestions for activities, but we are sure that you will have lots of ideas of your own. Send us details about the event you are planning and photos of the event to put on our website.

  • Hold a local event or meeting during the week to highlight the good work you are doing, e.g. coffee morning, tea and cakes or other social activities for service users and their carers.
  • Have a stand at a shopping centre, library, town hall or other public venue to show the TECS services and products you offer locally.
  • Issue a press release on Telehealthcare Awareness Week. Provide some examples of how assistive technology makes a difference to your community, including real examples and photos if possible.  Download a Press release template here.
  • Speak to your local radio and TV channel to see if they will cover your event or interview you about Telehealthcare Awareness Week.
  • Ask a senior manager, lead councillor, chief executive or MP to highlight the day in their communications such as blogs, Twitter, other social media, staff intranet messages and in-house and residents newsletters.
  • Hold a training or awareness session for local professionals during the week to bring them up to speed with the latest TECS products and services you provide.  This would be an opportunity for both suppliers and providers.
  • If you are a supplier consider a special offer or highlight a particular innovative product to coincide with Telehealthcare Awareness Week as there will be extra attention on technology at this time.
  • Tweet about your services and activities using: #tecsaware and @ukthcnews.
  • Send us a Skype recording any time during the week or call us live at the Health+Care Show on the 28th and 29th of June 2017 on tecsaware 2017.

This is the ONLY national TECS event for 2017 so don’t miss out on the opportunity to raise awareness of Technology Enabled Care Services!