TECS Logo for telehealth, telecare and TECS

The Telecare, Telehealth and TECS Hub for Health and Care Professionals, Service Users and Carers


Members’ Events Coming Up

Please visit our Events page for further details.

(11.00 am) 2nd March 2021 – UKTelehealthcare All IP Forum Webinar.

(11.00 am) 9th March 2021 – UKTelehealthcare Digital MarketPlace 1.

(11.00 am) 16th March 2021 – UKTelehealthcare Digital MarketPlace 2.

15th-16th November 2021 – Naidex, NEC, Birmingham Please note change of date.


UKTHC All IP Forum Webinar

Tuesday 2nd March 2021 (11.00-13.00)


Our all IP Forum will host a panel of representatives from major organisations involved in the digital switchover.

You will have the opportunity to join in the discussion, ask questions of the panel and also watch presentations from   members. Full details available on our Events page.


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UKTHC 2nd January Digital MarketPlace

Tuesday 26th January 2021 (11.00-12.00)

Ann Davis


Our guest speaker at our second UKTelehealthcare Digital MarketPlace on Tuesday 26th January 2021 was Anne Davis – Director of Quality Programs and Medicare Strategy at HMS and author of Vibe Guide.

See Events for presentations and a recording of the webinar.


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Bonus Digital MarketPlace

Tuesday 19th January 2021 (11.00-13.00)

Jonathan Lord MP


Jonathan Lord, MP for Woking, gave the keynote speech at this event. Jonathan Lord has served as the MP for Woking since 2010 and has taken an active interest in supporting the provision of healthcare in his constituency. His ambition is to have the best acute and chronic healthcare for everyone in the constituency and continued support for the excellent work of Woking Community Hospital and the areas GPs.

See Events for further details, a recording of the event and links to presentations.


Members’ Forum Webinar 12th January 2021

We held our first 2021 UKTelehealthcare Members’ Forum on Tuesday 12th of January which included presentations from our members at Southwark, TeleAlarm, CSL and Oysta.  Jonathan Shaw and Clive Gilbert from Policy Connect also gave a presentation about the work of the All Party Parliamentary Group Assistive Technology (APPGAT) and the opportunities for members to become involved in shaping the policy through the APPG and the planned Smart Homes and Independent Living Commission.

Thank you to Phil Bridges from Oysta who stepped in at the last minute to host a lively and light-hearted interactive session which, at least for a short time, took our minds off the pandemic and how it’s not only affecting our industry but each one of us personally.  Thanks also to all the presenters and delegates who took part and shared views in our panel session.

Over 60 delegates from across the UK attended the event, but if you missed it a recording is now available on the Members’ Area on our website.  If you are not a UKTelehealthcare member but are interested in joining and would like to view the event please email julia@uktelehealthcare.com for a one-off guest link.

Our next digital event will be a MarketPlace event on Tuesday 19th January at 11:00 which is a free event open to both members and non-members.  Please click here for the full programme and link.


Keep Up To Date With The Digital Switchover!

  • Visit our All IP page to read about the latest updates from BT, Virgin and other providers on the digital switchover.


  • Read the latest Openreach news for 11 February 2021 on our All IP page.


  • The slides from the latest All IP Update webinar on 12th November are now available on our All IP page.


  • Read the latest letter from BT (17th September 2020) on our All IP page.


  • Presentations from the latest Digital Switchover webinar (August 2020) in partnership with UKTelehealthcare can also be viewed on our Members’ Area.


  • The All IP Working Group (Ofcom, Openreach, OTA, NICC, BSG and Virgin Media) have published theair latest report – 28th May 2020.  Read the report on our All IP page.


  • Latest updates available from BT on how their IP plans will affect telecare users and ARCS.


  • Could all ARCS please provide their incoming telephone numbers – see our All IP page for further details.


  • If you are a member and have a user account you will also be able to access the new All IP Posts and read and respond to new posts.


Recent News

CSL Red Logo


CSL have released an All IP update and Warden Call Scheme case study. More details on News.



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Hammersmith & Fulham have a new vacancy for a Duty Careline Officer.  See details on our Vacancies page.



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Appello launches new analogue to digital protocol conversion solution. Read more on News.



appello telecare organisation logo


Read about Appello’s new Cloud Services on News.



Doro Logo


Doro launches new digital social alarm. Read press release.


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See Doro’s press release about their new mobile phone service.




Doro Logo


Doro Acquire Connexus Careline. Read press release here.



Hawkeye Logo


Read Hawkeye’s latest press release on telecare monitoring and the digital switchover.



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Read Appello’s latest report on TECS trends for 2021 with downloadable guide.





CAIR announce the launch of their new website. Read more here.



Oysta Logo


Read Oysta’s press release on their new Oysta Pearl II product.



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Read Appello’s latest press release on supported housing here and see webinar details below.


Doro Logo


Read Doro’s 12th August 2020 press release here on Eldercare acquisition.


GDS Logo


Read the GDS July press release on putting digital at the heart of the community.


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Tunstall Healthcare reveals plans for continued growth. Read July press release here.


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Read  a brilliant newspaper article about Johnnie Johnson’s all female TEC team – “Charlie’s Angels” here.


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TECS Contract with West Sussex County Council and NHS goes Live. Read press release here.



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Tunstall Healthcare secures funding to support continued growth. Read their latest press release here.




Coronavirus Updates from Members

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Appello launches free guide and webinar. Find details here


KeySafe Logo


Coronavirus press release from The KeySafe Company. Click here to read 


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Oysta Launch the Oysta Lite to Aid Confidence after Lockdown. Read press release 12th June.


Coronavirus statement from Tunstall Healthcare – Please click here



Coronavirus press release from Legrand – Click here to read


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COVID-19 update from Doro/Welbeing. Click on this link.

Doro launches COVID-19 discharge service.

Doro launches COVID-19 service with East Sussex County Council.




CAIR UK supports Wigan Council during Coronavirus.  Click here to read press release


What is Telecare, Telehealth and TECS?

View our web pages using the links below for an explanation of the terminology used and further information.

What is Telecare?    What is Telehealth?    What is TECS


Who are UKTelehealthcare?

UKTelehealthcare is the independent and impartial membership organisation for Telecare and Telehealth professionals, service providers, Clinical Commissioning Groups, Registered Social Landlords, suppliers and organisations with a related professional interest.

Our supply members include most of the UK companies which market the equipment monitoring the safety and well-being of the public, and our provider members include a large number of local authorities as well as private providers. We are dedicated to raising the profile of telecare and telehealth services by making people know how telehealthcare products can transform their lives.

Our mission is to support health and care professionals and suppliers to deliver the widest choice and range of appropriate Technology Enabled Care Services (TECS) to patients, service users and their carers, and to raise awareness and encourage the use of technology.


Get the Answers from your Professional Network!

Members – Why not use our blogging facility to post questions, talk about your products or discuss issues in our General, All IP or Technical Forums? See one member’s comments below.

“I have to say, this is my 1st time utilising the service (I have commented before, but not posted a question) and the response has been fantastic. The customer’s son ended up purchasing a device that was recommended by a forum member.”Hammersmith & Fulham Logo

John Patterson (Assistive Technology Co-ordinator) London Borough of Hammersmith & Fulham


All you need is a member’s web account. If you don’t have one email admin@uktelehealthcare.com.