TECS Logo for telehealth, telecare and TECS

The Telecare, Telehealth and TECS Hub for Health and Care Professionals, Service Users and Carers


Careium Logo

Careium relocates to new expanded headquarters in Birmingham. See press release on News.

Yorbl announces rebrand. More details on News.

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Everon are looking for a Senior Account Manager. Read details on Vacancies.

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Everon Implements iotcomms.io’s Alarmbridge. Read press release on News.

Key Safe reveals new product at Health Plus Care Show. Details on News.

Key Safe pledges its commitment to the environment. Read latest press release on News.

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NICE publish briefing on YOURmeds medication support. See News for details.

Appello Logo

Appello publish their free guide to ‘Managing the Transition to Digital Telecare: A Guide to Engaging Your Staff with the Technology’. Download link and further details on News.

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Appello surpass milestone of managing over 10 million digital calls. Details on News.

Read about the latest white paper from Legrand on News.

CSL appoint new Customer Relationship Executive. See press release on News.

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Yorbl joins Surrey Heartlands Health Tech Accelerator more details on News.

Everon Logo

Everon renews partnership with Eseye to ensure critical connectivity of its digital health and care solutions. See News for latest press release.

Keep Up To Date With The Digital Switchover!

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TechUK Event – Digital Phone Switchover – Preparing Local Authorities

If you missed this event on 8th November you can access the recording below:

Please find the recording and write-up here: https://www.techuk.org/resource/event-roundup-digital-phone-switchover-preparing-local-authorities.html.

If you have any more questions, please don’t hesitate to contact Sarah Shepherd at sarah.shepherd@techuk.org or Georgina Maratheftis at Georgina.Maratheftis@techUK.org.

If you’re interested in attending other events, please click here.

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Openreach All IP Programme-Latest Stop Sell Information (16/10/2022). This is available on the Openreach Industry web site Businesses and Services (openreach.co.uk). Go to the Resources section and then List of Stop sell exchanges.

The exchanges on the list are where Openreach have installed fibre to the premises and doesn’t mean that the exchange is withdrawing for PSTN any sooner than the end of 2025. This is just an indication of where Openreach are no longer allowing Communications Providers to buy the services that are due to be withdrawn at the end of 2025. (Please note that any exchange added to this list will have 12 months’ notice before implementation of stop-sell).

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See the latest article from CSL on August tranch 5 on our All IP page.

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Read the Openreach All IP Programme-Recent Media Announcement (31/03/2022) on our on our All IP page.

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Taking Care becomes the first national technology enabled care provider to complete testing on its personal alarms ahead of major digital switchover. Details on our All IP page.

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Openreach Digital Services Test Lab now open for bookings. See the latest Openreach letter (22/11/2021) on our All IP page.


IP Digital Forum (11.00-13.00) Tuesday 21st September 2021.

An all IP panel of experts including representatives from Virgin, TalkTalk, BT, NHSX and Ofcom held a very informative and interactive discussion on the All IP Changeover.  See Events for the programme and link to a recording of the event.

Comments from one of our delegates:

“Just a quick note to say thank you for this morning’s webinar which proved to be one of the most interesting so far in the understanding of the issues surrounding the transition from analogue to digital. Steve did a great job of chairing the meeting and thanks to him also.”

Dave Andrews

Member of the Healthcare and Assistive Technology Society

Senior Technology Enabled Care Advisor, TECS/Telecare Team

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Read UKTelehealthcare’s article “Rabbits in the Digital Headlights” on our All IP page.

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Openreach have published their latest Stop Sell Exchange list on our All IP page.

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CSL have published a report on the latest Exchanges migrating to the “stop sell” phase. More details on our All IP page. Watch their video here.

Ofcom Logo

Visit our All IP page to read about the latest updates from BT, Virgin and other providers on the digital switchover.

What is Telecare, Telehealth and TECS?

View our web pages using the links below for an explanation of the terminology used and further information.

What is Telecare?    What is Telehealth?    What is TECS

Who are UKTelehealthcare?

UKTelehealthcare is the independent and impartial membership organisation for Telecare and Telehealth professionals, service providers, Clinical Commissioning Groups, Registered Social Landlords, suppliers and organisations with a related professional interest.

Our supply members include most of the UK companies which market the equipment monitoring the safety and well-being of the public, and our provider members include a large number of local authorities as well as private providers. We are dedicated to raising the profile of telecare and telehealth services by making people know how telehealthcare products can transform their lives.

Our mission is to support health and care professionals and suppliers to deliver the widest choice and range of appropriate Technology Enabled Care Services (TECS) to patients, service users and their carers, and to raise awareness and encourage the use of technology.

Get the Answers from your Professional Network!

Members – Why not use our blogging facility to post questions, talk about your products or discuss issues in our General, All IP or Technical Forums? See one member’s comments below.

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“I have to say, this is my 1st time utilising the service (I have commented before, but not posted a question) and the response has been fantastic. The customer’s son ended up purchasing a device that was recommended by a forum member.”

John Patterson (Assistive Technology Co-ordinator) London Borough of Hammersmith & Fulham

All you need is a member’s web account. If you don’t have one email admin@uktelehealthcare.com.