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The Telecare, Telehealth and TECS Hub for Health and Care Professionals, Service Users and Carers


Coming Up

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Mole Valley Life Live TECS Event

15th March 2022 (10.00 – 14.00)

Dorking Halls, Reigate Rd., Dorking RH4 1SG



Mole Valley Life, in partnership with NHS X and UKTelehealthcare, will be hosting the first LIVE TECS event of 2022.  This FREE event will include over thirty exhibitors from the UK, Europe and further afield, as well as All IP and Training and Education Zones. There will also be presentations from a number of prominent speakers during the course of the day in the main arena. Registration available now on Events.


(11.00 – 13.00) 30th November 2021 – The UKTelehealthcare November MarketPlace & All IP Panel (“Understanding the issues, transition from analogue to digital”)
(11.00 – 13.00) 18th January 2022 – Digital Event (Details to follow)

(11.00 – 13.00) 1st February 2022 – Digital Event (Details to follow)

(10.00 – 14.00) 15th March 2022 – Mole Valley Life Live TECS Event, Dorking, Surrey.

Free registration for November and live events available now on our Events Page


Keep Up To Date With The Digital Switchover!


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  • NHSX Project

UKTelehealthcare, together with a number of organisations in the TECS sector and the communications providers, have been actively addressing the issues raised by the All IP transition. We are now in collaboration with NHSX (a joint unit of the Department of Health & Social Care and NHS England & Improvement with a focus on digital development). The team is working on a project to ensure that the social care sector is prepared for the digital switchover by 2025. Below is a summary and link to a survey the NHSX team have asked us to share.  We encourage you to make the time to complete as this will provide important input for our industry.

Michael Swaffield (Adult Social Care Tech and Data Policy, NHSX) spoke on the UKTHC All IP panel about the work they have commissioned from technology consultancy FarrPoint, on the readiness of England’s telecare services ahead of the telephone network moving to digital. 

The survey (www.farrpoint.com/digital-shift-survey) is now open until 22 October for those commissioning, delivering and supplying telecare services and equipment. This work is supported by the Local Government Association, the Association of Adult Directors of Social Services, UKTelehealthcare (the independent and impartial membership organisation for Telecare and Telehealth) and TSA (Technology Enabled Care Services Association). Findings will inform NHSX awareness guidance in the new year.            

If you would like to be considered to be interviewed as part of this work, and Michael would particularly like to hear from local authorities, please e-mail him via michael.swaffield@nhsx.nhs.uk



  • IP Digital Forum (11.00-13.00) Tuesday 21st September 2021.

An all IP panel of experts including representatives from Virgin, TalkTalk, BT, NHSX and Ofcom held a very informative and interactive discussion on the All IP Changeover.  See Events for the programme and link to a recording of the event.

Comments from one of our delegates:

“Just a quick note to say thank you for this morning’s webinar which proved to be one of the most interesting so far in the understanding of the issues surrounding the transition from analogue to digital. Steve did a great job of chairing the meeting and thanks to him also.”

Dave Andrews

Member of the Healthcare and Assistive Technology Society

Senior Technology Enabled Care Advisor, TECS/Telecare Team

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  • Read UKTelehealthcare’s article “Rabbits in the Digital Headlights” on our All IP page.


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  • Openreach have published their latest Stop Sell Exchange list on our All IP page.


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  • CSL have published a report on the latest Exchanges migrating to the “stop sell” phase. More details on our All IP page.


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  • Read the report on Ofcom’s All IP Working Group 26th April 2021 on our All IP page.


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  • CSL have recently created a short 2 minute video explaining All IP for the Telecare sector.

Watch their video here.


  • Visit our All IP page to read about the latest updates from BT, Virgin and other providers on the digital switchover.


  • Could all ARCS please provide their incoming telephone numbers – see our All IP page for further details.



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Taking Care to support RAF veterans maintain independence in the homes they love. Read press release on News.



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Read the press release on News about VitalOn, the latest remote patient monitoring solution from Essence SmartCare.



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Legrand launches Legrand Care, its new global brand specialising in the assisted living, health, and social care sectors. See latest press release on News.


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Oysta Technology joins Scottish Suppliers List after Cybersecurity Assessment. See press release on News.



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CSL are advertising for a Customer Relationship Executive. See details on our Vacancies page.



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Congratulations to Oysta Technology who have been selected as finalists for the 2021 Growing Business Awards. More on News.



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Research Reveals a Technology Pandemic in Specialist Housing.  Read Appello’s latest press release on News.



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Taking Care launches new Out-and-About Mobile Alarm. See News for press release.





We are please to announce that The Keysafe Company are this year’s winner of our prize draw for free advertising space. Congratulations Keysafe!



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Doro partners with giffgaff to donate phones to isolated seniors. Read more on News.


appello telecare organisation logo Appello, a leading provider of digital Technology Enabled Care (TEC) solutions for local authorities and housing providers, has published a new guide to the role of cloud solutions in TEC. Download their guide, Go Further with Cloud.


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CSL have released an All IP update and Warden Call Scheme case study. More details on News.



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Appello launches new analogue to digital protocol conversion solution. Read more on News.


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Read about Appello’s new Cloud Services on News.



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Doro launches new digital social alarm. Read press release.


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See Doro’s press release about their new mobile phone service.




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Doro Acquire Connexus Careline. Read press release here.



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Read Hawkeye’s latest press release on telecare monitoring and the digital switchover.



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Read Appello’s latest report on TECS trends for 2021 with downloadable guide.




What is Telecare, Telehealth and TECS?


View our web pages using the links below for an explanation of the terminology used and further information.

What is Telecare?    What is Telehealth?    What is TECS


Who are UKTelehealthcare?

UKTelehealthcare is the independent and impartial membership organisation for Telecare and Telehealth professionals, service providers, Clinical Commissioning Groups, Registered Social Landlords, suppliers and organisations with a related professional interest.

Our supply members include most of the UK companies which market the equipment monitoring the safety and well-being of the public, and our provider members include a large number of local authorities as well as private providers. We are dedicated to raising the profile of telecare and telehealth services by making people know how telehealthcare products can transform their lives.

Our mission is to support health and care professionals and suppliers to deliver the widest choice and range of appropriate Technology Enabled Care Services (TECS) to patients, service users and their carers, and to raise awareness and encourage the use of technology.


Get the Answers from your Professional Network!

Members – Why not use our blogging facility to post questions, talk about your products or discuss issues in our General, All IP or Technical Forums? See one member’s comments below.

“I have to say, this is my 1st time utilising the service (I have commented before, but not posted a question) and the response has been fantastic. The customer’s son ended up purchasing a device that was recommended by a forum member.”Hammersmith & Fulham Logo

John Patterson (Assistive Technology Co-ordinator) London Borough of Hammersmith & Fulham


All you need is a member’s web account. If you don’t have one email admin@uktelehealthcare.com.