The vacancies below have now expired.



Duty Careline Officer


Salary Range: £32,301 – £33,474 per annum plus an allowance for working bank holidays

Work Location: 43 Beavor Lane, Hammersmith, London W6 9BL & associated sites

DBS Check: Enhanced

Driving Licence: Must hold a full clean driving licence and be able to drive a manual vehicle

Contract type: Permanent, full-time including 4 out of 8 bank holidays

Closing date: 26 February 2021

Interview date: Week commencing 8 March 2021

Contact details for an informal discussion:  Sharon Short at or 07824 498716.


Hammersmith and Fulham is a diverse borough and our vision is to be the best council.

Our priorities are: doing things with Residents, not to them, building shared prosperity, creating a compassionate council, taking pride in Hammersmith & Fulham and being ruthlessly financially efficient.

Careline provides 24/7 emergency monitoring, visiting, installation and Telecare services for approximately 2700 Residents in the community, many of whom are vulnerable and elderly.

This enables Residents to maintain their independence and provides reassurance to both customers and their family and carers.

We also provide a No Reply service to commissioned home care providers.

We are currently looking to recruit an experienced Careline Monitoring and Response Officer to join our dedicated team to deliver a high-quality service that promotes the dignity and well-being of our Residents and achieve best practice to deliver the council’s vision. The position is for a weekday (Monday to Friday) Duty Careline officer. It is essential that you have a flexible approach to working arrangements as you will be required to work 4 out 8 bank holidays.

To be successful in this role you will need the ability to communicate effectively with a wide range of people, sometimes under difficult circumstances, and respond under pressure. The ability to handle crisis situations calmly, quickly and logically is essential. Good IT and administration skills and customer service are also essential.

Experience of working with other Adult Social Care agencies, lone working and installation of telecare alarms/equipment is desirable.

For further details and to apply for this post use this link:    Duty Careline Officer H&F



Southwark Council Logo


Specialist Installation Officer – Telecare

Location: Southwark Council Contact Centre, London SE15

Starting Salary:  £27,510

Working Hours: 36 hours weekly, Monday to Friday

Full clean driving licence required

The post will require an Enhanced DBS Check

This is a temporary full-time position.

Southwark Monitoring and Alarm Response Team (SMART) are looking for a Specialist Telecare Installation Officer.

We work closely with the emergency services and Telecare has been described as the ‘4th emergency service’.

As a member of the SMART team, working with Occupational Health colleagues, you will be required to install specialist telecare equipment in clients homes.

The service uses Telecare (pendants and other technology) to enable vulnerable people to live more independently in their own homes. This can help prevent the need for more intensive care and support services as well as reducing hospital admissions, for example, due to falls.

We provide a call monitoring and response service to over 5000 Southwark and Lambeth residents 24/7/365. The service has recently gained accreditation with the Telecare Standards Association for a second time. We are constantly working to further develop the service.

The team are part of Southwark Council’s Contact Centre, based in Peckham.

We currently have a number of vacancies for suitably qualified people

About You:

You enjoy working with and supporting vulnerable people to help ensure they are safe and well at all times.

You will have direct and substantial experience in a similar role, installing specialist equipment as prescribed by social care colleagues in a local authority or health setting.

You will have a thorough understanding of the needs of very vulnerable people and excellent people skills.

Please contact: for further information or to apply for the post.

Closing date for applications: 30/10/2020


Telecare Installation Review Officer


Location: Careline Control Centre. Ludham, Lismore Circus. NW5 4SE

Salary: £30,893 – £35,488

Contract Type: Permanent, Full time, 36 hours per week

Alternative flexible working options available/open to discussion. Click HERE for information on Camden’s flexible working options.

Some posts at Camden are politically restricted, which means individuals holding these posts cannot have active political role. For a list of all politically restricted roles at Camden click here.

Picture of girl with Do What You Love banner

Camden is listening to everyone, including you.

We’re giving a platform to people inside and outside our community. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind.

As Telecare Installation Review Officer, you will help our more vulnerable residents live healthy, active and independent lives for as long as possible and to have control of their lives.

The Role 

You’ll bring your excellent customer service skills to this role, where you will work amongst a highly multi-skilled team. You will work across multiple sites to enable service users to become more independent and safe in their own living environments and be involved in installing, testing, maintaining and the repair of telecare assistive technology equipment.

About You

Due to the nature of this role, you will need to hold full current driving licence and you will be required to take the council’s driving assessment.

But, we are also looking for someone that can bring their on-point communication and people skills who will be confident in working with vulnerable adults and showing empathy for their needs. We need you to be able to think on your feet and be a practical thinker.

Ideally, you will also have strong experience of installing basic to more complex telecare equipment

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we support vulnerable adults, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk.

About Camden

Working for Camden you’ll receive a host of great benefits, Click HERE to see full details.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website.

How to Apply

To apply for this job please follow the “Apply” link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at, or post to 5 Pancras Square, London N1C 4AG.

Closing dates for applications: Sunday 25th October 2020 at 23:59

Interviews to be held: TBC

Please quote reference: 200000DI

To view the Job Profile please click HERE


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